We are improving our Patient Journey pathways going forward in order to enable us to increase our capacity while adhering to enhanced Infection Control measures and social distancing rules in place.
FOR NEW PATIENTS
In order to schedule your Initial Assessment appointment, we would require you to complete the Confidential Medical History that can be found under https://consents.orthowise.com.
Once completed, you will receive an email asking you to verify this is you. A member of our reception team will contact you to allocate you an appointment on our new assessment days. These will only be available on certain days due to the current situation.
A member of our Reception Team will contact you to allocate you an appointment on our new assessment days. These will only be available on certain days due to the recent pandemic.
The second form – COVID-19 Orthodontic Treatment Consent Form – will also need to be completed, 48 hours before your appointment. If the form is not completed on-time your appointment will be cancelled automatically.
At this point we only allow one Parent/Guardian or Carer to attend the Initial Assessment appointment only with the child and we kindly ask you to wear a face covering and adhere to social distancing rules in place at all times whilst on the premises of our practice.
FOR PATIENTS IN ACTIVE TREATMENT
Please select and complete the COVID-19 Orthodontic Treatment Consent Form.
This must be completed by all patients seeking face-to-face treatment to continue active treatment. Once completed, our Reception Team will contact you to arrange the next available appointment.
Due to enhanced infection control measures in-place, Parents/Guardians and Carers for those already in active treatment are asked to wait outside the practice for the duration of the appointment.
If you need to discuss matters regarding on-going treatment, this can be arranged in advance of your scheduled appointment by one of our Reception Team.
PLEASE ARRIVE WEARING A FACE COVERING, YOUR TEMPERATURE WILL BE TAKEN UPON ARRIVAL – IF IT READS 37.8° OR ABOVE YOU WILL BE ASKED TO REBOOK YOUR APPOINTMENT FOR NO LESS THAN 14 DAYS LATER.
If you would like any further please do not hesitate to contact our Reception Team on 02079244224 or firstname.lastname@example.org