Complaints

Care Quality Commission

Our practice is currently is registered with the Care Quality Commission (CQC).

GDPR Data Protection

Our practice fully complies with the Data Protection Act 1998. It is registered with the Information Commissioner’s Office, registration number Z7542059. For more information please click this link to the ICO’s GDPR guide.

Patient Confidentiality

Our practice adheres to the standards for patient confidentiality as set out by our regulatory body.

Complaints Policy

In this practice we take patients complaints very seriously and try to ensure that all of our patients are pleased with their experience of our service. For further details of our complaints policy please click here.

Patients Reviews

The Orthodontic Practice at Battersea

4.6

Based on 157 reviews

review us on

Yorkabel

16:20 19 Sep 23

My orthodontic journey, which began in early 2018 and concluded in September 2023, was a long but worth it experience. I though I would get braces slapped on straight away but instead I find out I had a 10 mm overbite. The goal was to reduce it as much as possible.Initially, they provided me with twin blocks, this lasted for several months before I could transition to braces. The process was undoubtedly challenging, and I learned that consistency was key to achieving the desired results. Over the course of almost two years, the progress was gradual but remarkable. My overbite has significantly improved, and I’ve diligently worn my retainers since completing the treatment.I want to express my gratitude to the staff who supported me throughout this lengthy journey. Their expertise, patience, and dedication were vital in transforming my smile, and I couldn’t be happier with the result. Thank you!

Neera

11:30 18 Sep 23

Ms Jyoti Patel was extremely competent and efficient throughout my daughter’s braces treatement.

David Hytner

08:04 18 Sep 23

My teeth were very badly aligned but thanks to Doctor Samir and his colleagues they’re now perfect. I was scared about the surgery but it was okay. Thank you so much. Cam Hytner age 13.

said gommari

18:02 17 Sep 23

Very happy with everything, Jyoti Patel was amazing, friendly and helpful..Thanks ever so much for your support.

Kashaf Akbar

16:05 30 Aug 23

My 2 children have been with this orthodontics practise for years and I must say, Sam , Eleanor and their team are amazing. They are extremely professional and know how to deal with young children aswell. They make a very light and comfortable atmosphere and get rid of any worries you may have, especially if its your first braces appointment and your nervous.Definitely, you are in safe hands

Mahum Usmani

10:32 04 Aug 23

great orthodontic clinic with a nice waiting room, and great orthodontists

Lilly Webb

13:38 05 Jul 23

Amazing results. My daughter had a severe horseshoe and over bite . Doctor Patel is fantastic he fixed it perfectly in just over a year

Morten Ayson

16:56 26 Jun 23

Jyoti Patel made the whole process of my daughter’s braces as smooth and stress-free as possible and did a fantastic job

Harry Bobbay

12:31 26 Jun 23

They did a wonderful job! I was sceptical when I was told to use a twin block before my braces, but the extra time was worth it. Listening to the orthodontist was one of the best things I have done in terms of what it did for my jaw and my teeth. It wasn’t an easy few years, but now (after 33 appointments!) I’m happy to smile and am no longer self conscious of it.

Ali Moghanchi

08:26 21 Jun 23

Federica Putzu

19:45 13 Jun 23

The staff is very polite,but they have luck of profesionality!My daugther had her first appointment with the orthodontist (which never saw her)because they left us waiting for an hour,and then asked us to reschedule the appointment!

Crystal Dior

16:06 06 Jun 23

Excellent Orthodontist with excellent results. Friendly and very warm welcoming staff. Every visit was positive and process was explained clearly. Very happy with the end result of my child's teeth.Thankyou!

Chelsy Green

09:15 30 May 23

i had my braces put on 18 months ago,im happy with my results.i would definitely recommend to friends and family.

Ayesha

09:53 17 May 23

I am very happy with the treatment and care provided to my daughter. She is very pleased with the end result. Dr Jyoti Patel has done a fantastic job giving my daughter a beautiful smile.Thank you so much

ALEKSANDRA ZBRZEZNA

13:44 12 May 23

I’m very happy wit the care provided by Orthodontist Battersea for my daughter.Every time we went there for my daughter appointments, the whole team was amazing and very welcoming. I could always ask questions or raise concerns. They were very helpful with accommodating a last minute appointment when my daughter needed it.Every member of staff is amazing with children and my daughter was always looking forward to the next appointment. Thank you so much.Aleksandra

Rachel Peacock

08:59 19 Apr 23

Highly recommend the hygienist Matt Sayar at this practice, especially for children/teens to develop their important teeth-brushing techniques. He is great, skilled, kind, and explains really clearly to children why and how to improve their brushing.

Codi Weston

21:58 14 Feb 23

This place has been very comforting and they are very kind. I would like to give a shoutout to my orthodontist: Jyoti Patel. Thank you for your service, my teeth are perfect!

The Orthodontic Practice at Battersea

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The Orthodontic Practice at Battersea

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